Recall Check and Repair in Augusta, GA
Does your car have an open recall currently active? If so, then you’ll certainly want to have the provided maintenance taken care of at our dealership location sooner rather than later. Here at Gerald Jones Honda, we’ll share information regarding open recalls that can help you better understand how they work if you’re not familiar with them.
What Is an Open Recall?
Open recalls for vehicles are issued by the manufacturer, and they can revolve around a number of different problems related to a specific model. Because it’s often a defect that’s found in the vast majority, if not all, of the model that the recall is for, the manufacturer aims to have its customers bring their vehicle to their local dealerships to have the required maintenance done. What’s nice about this process is that you don’t have to pay for a recall service in the same way that you would for something like an oil change or other typical form of maintenance. Open recalls are completely free of charge and they don’t have an expiration date, so you can take advantage of them when it’s most convenient for you.
Does My Car Have an Open Recall?
You can determine whether or not your Honda model has an open recall from the comfort of your couch, as all you need to do is select the Service and Parts tab located at the top of our website. This will open up a dropdown menu where you can see all our provided services and coupons. You’ll find one option called Vehicle Recall Request among them, and choosing that will direct you to a form that you can fill out with all the necessary information that our team needs to determine if your model has a recall issued. In the event that it does, then you can postpone your next trip to May Park in favor of visiting our Service Department to have your vehicle tended to by one of our expert technicians.
Scheduling a Recall Repair Appointment
You can call our location in Augusta to schedule your appointment for a recall repair service at any given time. Because our Service Department has flexible hours, you’ll be able to find a suitable time to stop by. We’re even open on part of the weekend should your work schedule be too crowded during the weekdays. Do you still have further questions that you’d like to have answered by one of our experts? If so, then you can use our Ask a Tech form to get in contact with one of our experts.
Do Open Recalls Expire?
- No, open recalls do not come with an expiration date for the service that they provide.
Dealership Information
Testimonials
Great experience.
Wonderful service for repairs!
“ Wonderful service for repairs! Quick, easy to set appointment, fast delivery with appointment, friendly staff right in the door, honest. I like that they only care about safety with the vehicles and not trying to roll anyone over for expensive repairs. They offered a lady in the waiting room next to me a car for the weekend since her vehicle needed extensive work. Great job all that work there. ”
People here are really not sales pushy.
“ Came here 2 yrs ago on fact-finding mission.left with Honda Pilot. People here are really not sales pushy. Outstanding service department to boot. ”
William Walker did an awesome job showing me different CRV’s
“ William Walker did an awesome job showing me different CRV’s and answering all of my questions. He rode with me several times to test drive and to demonstrate features of the car. He was professional, courteous, knowledgeable and patient. Although we didn’t close a deal this time, I will definitely ask for him next time! It was a very good experience. ”
Thank you Mr. Elam and the Honda service team.
“ With this being my first time getting an oil change I was met with welcomed and experience knowledge with Mr Elam. He instructed me on what to do this time and also next time about where to park for service. He made my visit there very pleasant and informational. I got out in a timely manner and was not late for work. Thank you Mr. Elam and the Honda service team. ”
Ask for Mitchell
“ Just bought a new Honda Odyssey from here had a really great experience. Ask for Mitchell Anderson and Monty Smith, they really work hard for their customers. ”
Got a new CR-V with the help of Allen Baer.
“ Got a new CR-V with the help of Allen Baer. They didn't have the model we wanted but he got one shipped to their dealership in one of the colors we wanted in 2 days. He was straightforward and helpful with any questions I had. ”
Very pleasant staff.
“ Very pleasant staff. Everyone was so helpful and I recommend them to anyone. I will be back!!!! Thanks again Jesse, Monty, Mark and Dovi!!!! ”
Richard Byrd solved our issue.
“ My son and I went to GJH to see about getting the headliner repaired (came loose from the ceiling). We spoke to our salesman of 10+ years, Richard Byrd who found the answer and solved our issue. Thanks Richard and GJH! ”
GREAT customer service!!
“ GREAT customer service!! Awesome staff! No long waits & I highly recommended everyone to join the Honda experience!! ”
Gerald Jones Honda will be my first stop.
“ The staff was wonderful and very understanding of my situation. They asked what I needed or preferred and found the vehicle I desired with the payments under what I thought they would be. They did not push me or try to oversale like other dealerships I have been to. Next time I am in the market for another car, Gerald Jones Honda will be my first stop. ”
They were not pushy!
“ We went to the lot at what we thought was " after hours" because we did not want to be "bothered with salespeople" as we looked initially. We still encountered salespeople but to our surprise when we said we would like to just look on our own and later when we got serious at buying, they were not pushy! This was very important to us. They were all very helpful, knowledgeable and when they found that they did not have the exact car I wanted on the lot, they went in search of one for me. The deal was awesome. I highly recommend Gerald Jones Honda. ”
They helped me with my flat tire after hours!
“ I had a huge issue with my flat tire and they helped me to fix it on Saturday evening!! They’re very helpful and kind. The general manager was very supportive, polite and kind. I really suggest and approve this place and their staff! ”
Great experience finding our dream cars
“ My wife and I both got our new cars from here. We had a great experience finding our dream cars, thanks to friendly people like Mr. William Walker. I recommend this place to anyone looking for a Honda ”
Can't say enough good things about this shop.
“ Can't say enough good things about this shop. Go see Allen. He's the guy! ”
Will definitely purchase another car here again.
“ Bought a Honda Civic Sports Touring from Kendall. Really awesome guy that cut us a great deal and even stayed a bit after closing to show us every feature of our newly bought car. Every staff member there was respectable and personable, unlike another unnamed car dealership a few miles down Washington Rd. Will definitely purchase another car here again. ”
In and out fast with good service.
“ In and out fast with good service. I was out of town on a road trip with a flat tire. Very happy with the service, thank you for the help. ”
My first Honda came from Gerald Jones Honda in 1985.
“ My first Honda came from Gerald Jones Honda in 1985. I moved away not long after that, purchased several cars over the last 33 years, returned “home” last year and just bought my 5th Honda at Gerald Jones Honda! I can honestly say this was one of the best car buying experiences I have had over the years. Cam Griffin brought several cars to me at work to allow me to try different trim levels on my own. He made me laugh throughout the process and made it an awesome purchasing experience. I’m glad to have renewed my relationship with the great people at Gerald Jones Honda and look forward to many years of Honda care with them. ”
What a different experience
“ Was very apprehensive about buying a car in general due to prior bad experience. What a different experience this time. Will go back to Gerald Jones Honda again. Everyone was very helpful and friendly every step of the way. ”
Allen Baer was great
“ Our car buying experience with Gerald Jones Honda and particularly Allen Baer was great today. We’ve purchased many cars with Allen and would strongly recommend him to anyone! He’s very patient and thorough - as an example - he took notice of the temp setting in my old car and made sure to set it to the same temp in the new car before gettin g in it to drive off the lot. Allen took time to connect on a personal level - asking about family members and work, making it feel like we were doing business with a friend. The sales manager Monty was also instrumental in making this experience a good one. We hope to continue to do business with Gerald Jones ”
“ Great experience. Was running late so rep worked around and got me in within short period. Diagnosis was found quickly, part was ordered, and I was able to get out in timely fashion. Part was ordered, was available and is on its way from Atlanta. Rich Wallace. ”